Japanese multinational corporation Toshiba is the latest of its kind to increase its manufacturing outsourcing. According to Bloomberg, the Tokyo-based electronics manufacturer plans to lay off 3000 of its global...
Small companies and even large brands are outsourcing their business processes to the Philippines. But how do you know when you need to outsource? Entrepreneur suggests that outsourcing is beneficial...
Many companies are investing in social media marketing strategies to promote their products online, grow their customer base, and increase revenue. Unfortunately, not every business can invest their time or...
With all the processes and transactions companies make every day, managing the large volumes of accompanying data can be tedious. As a result, many are turning to data management outsourcing....
The US government has shut down after the Congress failed to agree on a new budget. Authorities have different takes on its effect on the BPO industry in the Philippines.
In today’s technology-driven society, many businesses are using social media for marketing and customer service. Outsourcing social media has become a common practice since it offers benefits that are either...
Every company has technical support needs. The question is whether to keep this in-house or outsource it to an offshore provider. Let’s take a look at why you should consider...
Do you know that, as of late 2012, Facebook ranks as the most visited website? No wonder it’s a crucial tool for social media marketing. Recently, Facebook has rolled out...
Given the many popular destinations for business process outsourcingย (BPO) solutions, should you be outsourcing to the Philippines? The short answer is yes. As a premium outsourcing hub, the Philippines has...
#TeamOABPO Davao marked #CustomerServiceWeek with a full week of engaging and fun activities. The celebrations brought everyone together through friendly competitions, shared meals, and moments that recognized the people who deliver excellent support to our clients every day.
It was a meaningful way to show appreciation for the teams who help us build lasting partnerships and deliver dependable customer experiences.
We recently wrapped up another awesome #CSWeek filled with fun activities, laughter, and appreciation for our amazing #CustomerService teams!
From games and challenges to team bonding and well-deserved treats, the week was all about celebrating the people who make Open Access BPO shine every single day.
At the heart of everything we do is our people. Our success comes from their dedication, passion, and commitment to providing world-class service. That's why we're proud to be an employee-first company, where hard work is recognized, and everyone's contribution truly matters.
We had a blast celebrating our #CustomerServiceWeek champions, and we're already looking forward to making CS Week 2026 even bigger and better!
This year's theme, Mission: Possible, celebrates how #TeamOABPO turns every #CustomerExperience challenge into success through skill, dedication, and teamwork.
A special highlight was a client video thanking employees for their commitment and excellence. Throughout the week, team members across all sites will enjoy themed games and activities leading up to a grand finale recognizing top performers.
#CSWeek remains one of Open Access BPO's most anticipated traditions, celebrating teamwork, recognition, and fun at work.
