Outsourcing to call centers in the Philippines can give you competitive advantages necessary for greater sales and improved customer acquisition. Contrary to what others believe, outsourcing to call centers in...
Outsourcing your company’s processes can be beneficialย in retaining your clients and growing your business. To properly outsource to call centers in the Philippines, see the steps you need to take...
Expanding to new locations has always been a dream for business owners. Outsourcing to the Philippines can make this dream a reality. Expanding your business to new locations is an...
It’s no longer uncommon for local and international companies to outsource to offshore call centers. What are the motivating factors for outsourcing? We have listed some of the main ones...
Outsourcing data services is one of today’s fastest growing business trends. Not only does it offer cost savings, it also enables a company to efficiently manage high volumes of data,...
When outsourcing to the Philippines, you’re automatically entrusting your business’ database of sensitive information to a third party provider at an offshore location. Many companies may understandably take issue, especially...
Cost is one of the primary reasons why companies are outsourcing to the Philippines for business process solutions. But is cheap outsourcing really the way to go? Cheap outsourcing may...
Outsourcing telemarketing in the Philippines has become a common, profitable practice among businesses in the US. It enables a company to save on employee and operational expenses while expanding its...
Google’s latest search engine optimization (SEO) update, Penguin 2.1 went live last October 4, according to a tweet from Google Webspam team head Matt Cutts. Penguin 2.1 is the fifth...
Outsourcing your data management needs to offshore hubs like the Philippines or India can prove to be cost-effective and convenient. There are, however, various outsourcing issues linked to this practice-the...
#TeamOABPO Davao marked #CustomerServiceWeek with a full week of engaging and fun activities. The celebrations brought everyone together through friendly competitions, shared meals, and moments that recognized the people who deliver excellent support to our clients every day.
It was a meaningful way to show appreciation for the teams who help us build lasting partnerships and deliver dependable customer experiences.
We recently wrapped up another awesome #CSWeek filled with fun activities, laughter, and appreciation for our amazing #CustomerService teams!
From games and challenges to team bonding and well-deserved treats, the week was all about celebrating the people who make Open Access BPO shine every single day.
At the heart of everything we do is our people. Our success comes from their dedication, passion, and commitment to providing world-class service. That's why we're proud to be an employee-first company, where hard work is recognized, and everyone's contribution truly matters.
We had a blast celebrating our #CustomerServiceWeek champions, and we're already looking forward to making CS Week 2026 even bigger and better!
This year's theme, Mission: Possible, celebrates how #TeamOABPO turns every #CustomerExperience challenge into success through skill, dedication, and teamwork.
A special highlight was a client video thanking employees for their commitment and excellence. Throughout the week, team members across all sites will enjoy themed games and activities leading up to a grand finale recognizing top performers.
#CSWeek remains one of Open Access BPO's most anticipated traditions, celebrating teamwork, recognition, and fun at work.
