Many businesses claim that they take time to gather customer feedback to improve their operations. Most brands do it either by asking customers to personally fill out customer surveys or...
When you’re assigned a task that is beyond your capacity or outside your job description, it’s a natural response to say that it’s not your job. But in the customer...
In this age where smartphones have reached the status of being a necessity and not just a luxury, mobile marketing has become a promising option for businesses wanting to find...
What is work culture? There s no clear and definite meaning behind the term, but one thing that is certain about it is that every workplace has one that should...
Apple just introduced the newest additions to its product line, and much has already been said about what the iPhone 6, iPhone 6 Plus, and Apple Watch have in store...
Holding sales team meetings from time to time is a mandatory task for every business owner wanting to check if his sales force is in its best shape. This is...
MAKATI CITY, Philippines, September 10, 2014 - Open Access BPO, a leading provider of business process outsourcing (BPO) solutions, releases a paper that answers the essential questions clients should ask...
It s no secret that if you truly want to boost customer satisfaction, the best way to go is to actively improve your customer service quality. But even if your...
Like any type of business, the customer service outsourcing industry lives by countless philosophies. But among a long list of addages it follows, there is one that experts consider as...
Using content marketing as your primary digital marketing strategy can definitely bring your business many benefits, especially in the areas of search engine optimization (SEO), social media engagement, and public...
This year's theme, Mission: Possible, celebrates how #TeamOABPO turns every #CustomerExperience challenge into success through skill, dedication, and teamwork.
A special highlight was a client video thanking employees for their commitment and excellence. Throughout the week, team members across all sites will enjoy themed games and activities leading up to a grand finale recognizing top performers.
#CSWeek remains one of Open Access BPO's most anticipated traditions, celebrating teamwork, recognition, and fun at work.
โ How do you future-proof your business in an unpredictable market?
โ What is your approach to building a business that is built to last in an unpredictable market?
Learn more about creating an unbreakable business model, continue the conversation with us over at: https://buff.ly/N4b8hOD
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Brands trust Open Access BPO in building resilience, with our customized solutions and a diverse, multilingual workforce that strengthens their operations.
Don't wait for the next market shiftโconnect with us now to start building your unbreakable business: https://buff.ly/rWaK05N
