With a reputation for giving excellent customer service, businesses and consumers alike have high expectations for every Philippine call center. The moment they pick up their phone to either inquire...
“There’s no better investment than customer experience.” This is perhaps the philosophy that keeps call centers in the Philippines on their feet and enables them to lead Asia’s outsourced voice-based...
The outsourcing industry, led by call centers in the Philippines, has once again helped the country’s property sector land a spot in Asia’s real estate investment rankings. According to the...
It is a must for ever call center in the Philippines to adhere to international laws and standards to guarantee that calls are delivered with quality and with consideration of...
Having a monotonous type of work can cause one to lose productivity, which is a common hindrance to cubicle dwellers including Philippine call center agents.
It was recently reported that call centers in the Philippines are set to lead the business process outsourcing (BPO) race in the Association of Southeast Asian Nations (ASEAN) region. It...
Call centers in the Philippines showed support for the Philippine senate’s push for “Magna Carta for Call Center Workers,” which allows voice service workers to organize unions and work under...
Philippine call centers have a reputable status in the global outsourcing industry because of how they excel in the realm of customer service. Ever since the Philippines gained momentum against...
Philippine call centers vary in terms of service delivery and management practices, but there are certain traits that call centers in the Philippines commonly have. These assets are what make...
In every company, there are people you meet who stand out for job excellence and for being strong influences to their colleagues. In a Philippine call center, they are usually...
#TeamOABPO Davao marked #CustomerServiceWeek with a full week of engaging and fun activities. The celebrations brought everyone together through friendly competitions, shared meals, and moments that recognized the people who deliver excellent support to our clients every day.
It was a meaningful way to show appreciation for the teams who help us build lasting partnerships and deliver dependable customer experiences.
We recently wrapped up another awesome #CSWeek filled with fun activities, laughter, and appreciation for our amazing #CustomerService teams!
From games and challenges to team bonding and well-deserved treats, the week was all about celebrating the people who make Open Access BPO shine every single day.
At the heart of everything we do is our people. Our success comes from their dedication, passion, and commitment to providing world-class service. That's why we're proud to be an employee-first company, where hard work is recognized, and everyone's contribution truly matters.
We had a blast celebrating our #CustomerServiceWeek champions, and we're already looking forward to making CS Week 2026 even bigger and better!
This year's theme, Mission: Possible, celebrates how #TeamOABPO turns every #CustomerExperience challenge into success through skill, dedication, and teamwork.
A special highlight was a client video thanking employees for their commitment and excellence. Throughout the week, team members across all sites will enjoy themed games and activities leading up to a grand finale recognizing top performers.
#CSWeek remains one of Open Access BPO's most anticipated traditions, celebrating teamwork, recognition, and fun at work.
