Luis is a social media drifter who writes about the outsourcing industry for Open Access BPO. During his previous lives, he also worked as a tech reporter, tour guide, and graphic artist.
Managing Diversity in Multilingual Call Centers Multilingual call centers are home to people of different cultures. They must carry out cultural competency strategies to ensure a harmonious and progressive relationship...
Open Access BPO recently concluded its Data Privacy Awareness Month with weekly activities and created a data privacy and security handbook to educate employees about the proper and secure ways...
PCI DSS | Open Access BPO Secures PCI DSS Certification With Payment Card Industry Data Security Standard certification from the PCI Security Standards Council, Open Access BPO assures information security...
Open Access BPO employees recently completed the First Aid and Basic Life Support Training, conducted by the Philippine Red Cross (PRC) as mandated by the Department of Labor and Employment...
Is Data Safe From Security-Related Outsourcing Issues? Dealing with data security intrusions is indeed a valid point of concern for businesses looking into outsourcing. But a professional third-party provider can...
MAKATI CITY, Philippines, March 31- Open Access BPO has opened a new operations site in Makati City, Philippines. This expansion is in response to the multilingual outsourcing firm’s recent growth....
Makati City, Philippines, March 1, 2022 - Open Access BPO, a leading provider of multilingual call center solutions, received Health Insurance and Accountability Act (HIPAA) compliance, ensuring safe data management...
Makati City, Philippines, February 2, 2022 - Multinational call center Open Access BPO attained System and Organization Controls (SOC 2) Type II compliance in keeping with its commitment to ensuring...
Multilingual outsourcing firm Open Access BPO recently organized a cybersecurity exercise to test their breach detection, response, and recovery strategies, ensuring data security for their employees and clientele. These past...
Multilingual call center Open Access BPO reaffirmed its commitment to keep its employees safe with its health and safety protocols and its recently concluded COVID-19 vaccination campaign. The Let’s Get...
This year's theme, Mission: Possible, celebrates how #TeamOABPO turns every #CustomerExperience challenge into success through skill, dedication, and teamwork.
A special highlight was a client video thanking employees for their commitment and excellence. Throughout the week, team members across all sites will enjoy themed games and activities leading up to a grand finale recognizing top performers.
#CSWeek remains one of Open Access BPO's most anticipated traditions, celebrating teamwork, recognition, and fun at work.
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Brands trust Open Access BPO in building resilience, with our customized solutions and a diverse, multilingual workforce that strengthens their operations.
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