JV is an experienced content specialist having written in both media intelligence and SEO industries, with a particular focus on interactive media and esports. He now takes his writing chops to create blogs related to Open Access BPO's services, culture, and events.
MAKATI CITY, Philippines, October 2023 โ In a strategic move aimed at enhancing both skills and operational efficiency, Open Access BPO, a prominent multinational call center, proudly reports the successful...
To mark Cybersecurity Awareness Month, Open Access BPO’s Information Security & Compliance team launched a month-long information campaign. Cybersecurity Awareness Month is an annual reminder for all to secure our...
Multilingual outsourcing firm Open Access BPO celebrated the recent Customer Service Week (CS Week) from October 2-6, 2023. Celebrated annually in the first week of October, this event provides an...
Forging a successful social media customer service strategy is essential for building lasting customer relationships and thriving in the competitive online landscape. Social media transcends mere marketing; it has become...
Brands carve out unique online spaces to connect and engage with their audience, harnessing the power of digital platforms to showcase their products, foster communities, and amplify their message. From...
Open Access BPO Davao employees recently took part in the multilingual call center’s first aid training facilitated by the Philippines Red Cross Davao. The training course focused on occupational first...
Allies and members of Open Access BPO’s LGBTQIA+ community gathered to join Metro Manila Pride‘s Tayo ang Kulayaan: Pride March and Festival held at the Ayala Malls Circuit grounds in...
Inclusivity is about making sure everyone feels welcome and valued, no matter who they are or where they come from. It means giving everyone a fair chance to participate and...
Customer experience (CX) has been undergoing quick significant changes since the COVID-19 pandemic as consumers continue to shift from brick-and-mortar shopping to ecommerce. What does this mean for businesses? Obviously...
The Philippine sports culture revolves around three games: basketball, volleyball, and boxing. Every now and then, though, there are sports that have become a topic among Filipino fans because a...
This year's theme, Mission: Possible, celebrates how #TeamOABPO turns every #CustomerExperience challenge into success through skill, dedication, and teamwork.
A special highlight was a client video thanking employees for their commitment and excellence. Throughout the week, team members across all sites will enjoy themed games and activities leading up to a grand finale recognizing top performers.
#CSWeek remains one of Open Access BPO's most anticipated traditions, celebrating teamwork, recognition, and fun at work.
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