One common telemarketing strategy used by most companies in gaining leads is cold calling. Open Access BPO, a leader in business process outsourcing in the Philippines, explains how telemarketing agents...
Data service outsourcing is undeniably a rising trend among businesses that deal with sensitive data management processes and information storage functions. Outsourcing does not only reduce operational costs, it also...
Landing pages are very crucial in fulfilling one’s goal of generating new leads. The moment a prospective customer reaches your website’s landing page, everything found there can influence his decision...
For several reasons, content marketing can be a very powerful tool in increasing a brand’s online visibility. The assumption that customers don’t care about content is wrong. Outsourcing service providerย Open...
A Makati City Representative has submitted two bills that aim to make night shift premium and the overtime pay of business process outsourcing (BPO) workers free from any tax computation....
What brings people to the social networking page of their favorite brands? More importantly, how does a digital connection affect their consumer behaviors? Open Access BPO, a leading provider of...
What do outsourcing relationships need in order to survive? Practically, both parties need to allot sufficient funding on the outsourcing endeavorsโthe client investing money to keep the vendor’s operations going...
Multilingual call center services and KPO are two of the fastest rising subsets of outsourcing today. Like them, will media process outsourcing catapult its way to a high position in...
The House of Representatives is nudging Philippine outsourcing providers to raise the compensation that business process outsourcing (BPO) employees take home when assigned to work during the graveyard shift.
Every leading call center company in the Philippines recognizes the value of customer satisfaction in gaining a competitive advantage in the industry. Customer satisfaction is driven by the excellent service...
This year's theme, Mission: Possible, celebrates how #TeamOABPO turns every #CustomerExperience challenge into success through skill, dedication, and teamwork.
A special highlight was a client video thanking employees for their commitment and excellence. Throughout the week, team members across all sites will enjoy themed games and activities leading up to a grand finale recognizing top performers.
#CSWeek remains one of Open Access BPO's most anticipated traditions, celebrating teamwork, recognition, and fun at work.
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โ What is your approach to building a business that is built to last in an unpredictable market?
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Brands trust Open Access BPO in building resilience, with our customized solutions and a diverse, multilingual workforce that strengthens their operations.
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