Open Access BPO Renews Charity Support, Sends Employee to NYC Marathon

Luis Anthony Oliveros Published on November 10, 2021

NEW YORK CITY, USA, November 10, 2021—Over 30,000 runners participated in the 42-kilometer TCS NYC Marathon on November 7. Among the marathoners is Open Access BPO employee Alessio Urbani who represented the multilingual call center in the prestigious race.

Since 2016, Open Access BPO has been a major sponsor of Ryan’s Run, a charity campaign and NYC Marathon Silver Charity Partner. This sponsorship supports nonprofit organization Allied Services‘ healthcare projects for people with disabilities, life-changing injuries, and chronic illnesses.

Earlier this year, Open Access BPO renewed its commitment to the charity through a $10,000 donation.

“Making a difference has always been at the core of our every business decision and initiative, whether it’s through our outsourcing services, assistance for our employees and their families, and the good of our communities,” said Open Access BPO CEO Ben Davidowitz. “So, for the past six years, we’ve made a vow to help others through a charity that does rehabilitative work while rewarding our tenured employees.”

Urbani, the company’s Business Development Manager, has participated in marathons though, the NYC Marathon is his longest race. He trained in his hometown in Italy to prepare for his NYC Marathon debut.

He finished the marathon at 6:12:46.

“It is an honor for me to represent Open Access BPO at this event, especially knowing that the donation will help people with disabilities via Ryan’s Run,” stated Urbani.

Ryan’s Run later reported to have raised $507,054 to support Allied Services and its initiatives.

About OPEN ACCESS BPO

Open Access BPO is a multilingual outsourcing firm headquartered in Las Vegas, Nevada. Since its inception in 2006, it evolved from being a telemarketing company to a full-suite provider of scalable multichannel business solutions.

The company extends its expertise to growing enterprises and established global brands from its operations facilities in Makati and Davao in the Philippines; Taipei, Taiwan; and Xiamen, China. Its multicultural workforce provides a wide range of outsourcing solutions, including multilingual customer support and content moderation in more than 30 languages.

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Open Access BPO 2 days ago
As holiday traffic spikes, #CustomerSupport #CallCenters and #ecommerce operations must tighten #DataSecurity now to protect customers and reputation.

Are you confident your customer data is fully protected this season?

Read more to make sure your business stays secure this season: https://buff.ly/6vg21BP

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Outsourcing your #CustomerService and data handling to a reliable #BPO ensures these protective measures are consistently applied without overburdening internal teams.

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Open Access BPO 4 days ago
𝗪𝗵𝗮𝘁 𝗶𝗳 #𝗔𝗜 𝗰𝗼𝘂𝗹𝗱 𝗺𝗮𝗸𝗲 #𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 𝘀𝗺𝗮𝗿𝘁𝗲𝗿 𝘄𝗶𝘁𝗵𝗼𝘂𝘁 𝗿𝗲𝗽𝗹𝗮𝗰𝗶𝗻𝗴 𝘆𝗼𝘂𝗿 𝗽𝗲𝗼𝗽𝗹𝗲?

In our blog post, we explain how AI helps agents focus on complex issues while handling routine tasks behind the scenes. That means faster responses and deeper #CustomerCare.

This matters if you run or manage outsourced #CX teams and want scalable quality, while keeping human empathy at the core.

Check out the full article to see how AI and human talent can work together for exceptional customer experience: https://buff.ly/TFzASUf

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Boost your customer experience without overloading your team by partnering with Open Access BPO for expert outsourced CX services.

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Open Access BPO 8 days ago
Can your outsourced #CustomerSupport team handle a flood of holiday shoppers without missing a beat?

The holidays are coming in too fast and too hot for many brands to even get their sales, #CustomerExperience, and websites ready in time.

Over the Open Access BPO Blog, we've put together a checklist that highlights actionable steps for smoother website navigation, faster checkout, and reliable post‑purchase support.

These measures are designed to help online retailers manage higher traffic while keeping customers satisfied.

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Open Access BPO 12 days ago
𝗢𝗽𝗲𝗻 𝗔𝗰𝗰𝗲𝘀𝘀 𝗕𝗣𝗢 𝗕𝗮𝘇𝗮𝗮𝗿 𝗛𝗶𝗴𝗵𝗹𝗶𝗴𝗵𝘁𝘀 𝗧𝗲𝗮𝗺 𝗜𝗻𝗶𝘁𝗶𝗮𝘁𝗶𝘃𝗲𝘀 𝗮𝗻𝗱 𝗟𝗼𝗰𝗮𝗹 𝗙𝗶𝗻𝗱𝘀

The Open Access BPO Bazaar took place last Thursday and Friday at the company's Makati office, bringing employees together for a two-day showcase of homegrown products and personal ventures. The activity highlighted the creative interests of participating teams, who converted the site's cafeteria into a lively marketplace for colleagues to explore.

Employees offered a range of items that included ready-to-wear clothing, footwear, pastries, sweets, handcrafted paper goods, and assorted refreshments. A grilling station set up in the outdoor al fresco area provided freshly cooked Pinoy street food, giving attendees an additional point of interest throughout both days.

The company's barista DJs supported the event by serving coffee and playing music that contributed to a comfortable and welcoming environment for visitors.

The bazaar is part of the organization's ongoing #EmployeeEngagement program, which aims to provide meaningful activities that encourage connection, creativity, and pride within the OABPO community.

#WeAreOABPO #TeamOABPO
Open Access BPO 24 days ago
𝗢𝗽𝗲𝗻 𝗔𝗰𝗰𝗲𝘀𝘀 𝗕𝗣𝗢 𝗛𝗼𝗹𝗱𝘀 𝗦𝘂𝗰𝗰𝗲𝘀𝘀𝗳𝘂𝗹 𝗔𝗻𝗻𝘂𝗮𝗹 𝗕𝗹𝗼𝗼𝗱 𝗗𝗼𝗻𝗮𝘁𝗶𝗼𝗻 𝗗𝗿𝗶𝘃𝗲 𝗮𝘁 𝗠𝗮𝗸𝗮𝘁𝗶 𝗢𝗳𝗳𝗶𝗰𝗲

Open Access BPO recently concluded the Makati leg of its annual Blood Donation Drive, held in partnership with the Philippine Red Cross. OABPO Makati employees came together to donate blood and support this life-saving initiative, highlighting the #TeamOABPO's generosity and willingness to make a lasting impact beyond the workplace.

The company's Davao team will also hold its leg of the company's annual Blood Donation Drive on November 26.
Employees interested in donating are encouraged to watch out for internal communications for registration details.

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Open Access BPO 44 days ago
Open Access BPO recently celebrated the 10th anniversary of its Davao site, marking 10 years of operational excellence and continued partnership with global brands.

From its early beginnings, our Davao site has grown into a strategic hub for English-language back office support, our team of experts delivering reliable and high-quality solutions for critical business functions.

This milestone reflects our commitment to building sustainable partnerships and supporting clients as they scale and adapt to evolving business needs.

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𝘗𝘩𝘰𝘵𝘰𝘴 𝘴𝘩𝘰𝘸 #TeamOABPO Davao 𝘨𝘢𝘵𝘩𝘦𝘳𝘦𝘥 𝘦𝘢𝘳𝘭𝘪𝘦𝘳 𝘵𝘩𝘪𝘴 𝘮𝘰𝘯𝘵𝘩 𝘢𝘵 𝘉𝘢𝘭𝘪𝘬 𝘉𝘶𝘬𝘪𝘥 𝘍𝘢𝘳𝘮 & 𝘒𝘪𝘵𝘤𝘩𝘦𝘯 𝘧𝘰𝘳 𝘢 70𝘴 𝘳𝘦𝘵𝘳𝘰-𝘧𝘶𝘵𝘶𝘳𝘪𝘴𝘵𝘪𝘤 𝘤𝘦𝘭𝘦𝘣𝘳𝘢𝘵𝘪𝘰𝘯, 𝘩𝘰𝘯𝘰𝘳𝘪𝘯𝘨 𝘵𝘩𝘦 𝘱𝘦𝘰𝘱𝘭𝘦 𝘸𝘩𝘰𝘴𝘦 𝘥𝘦𝘥𝘪𝘤𝘢𝘵𝘪𝘰𝘯 𝘢𝘯𝘥 𝘦𝘹𝘱𝘦𝘳𝘵𝘪𝘴𝘦 𝘩𝘢𝘷𝘦 𝘥𝘳𝘪𝘷𝘦𝘯 𝘢 𝘥𝘦𝘤𝘢𝘥𝘦 𝘰𝘧 𝘴𝘶𝘤𝘤𝘦𝘴𝘴 𝘢𝘯𝘥 𝘱𝘢𝘷𝘦𝘥 𝘵𝘩𝘦 𝘸𝘢𝘺 𝘧𝘰𝘳 𝘸𝘩𝘢𝘵 𝘤𝘰𝘮𝘦𝘴 𝘯𝘦𝘹𝘵.

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