Open Access BPO Employees Complete Red Cross Life Support Training

Luis Anthony Oliveros Published on May 17, 2022

Open Access BPO Red Cross_First Aid Basic Life Support Training group

Open Access BPO employees recently completed the First Aid and Basic Life Support Training, conducted by the Philippine Red Cross (PRC) as mandated by the Department of Labor and Employment (DOLE).

Over 30 employees from the multilingual call center attended the two-day workshop held at the company’s Glorietta 2 Corporate Center in Makati, Philippines. During the event, participants received life-saving information and basic instructions for administering first aid during medical emergencies.

“Aside from being required by DOLE, these workshops are important,” said Open Access BPO Company Nurse Adguille May Dayot. “Our employees learn how they can help save lives during medical emergencies even if healthcare providers are not immediately unavailable.”

Philippine Red Cross conducted workshop for Open Access BPO
Members of the Philippine Red Cross conducted the two-day workshop to educate participants on various first aid techniques.

Red Cross volunteer lifted at Open Access BPO
The first aid and life support workshop explored different emergency situations to talk about how to stabilize the injured and the sick until professional medical help is available.

Open Access BPO Group Attendees of Red Cross First Aid Basic Life Support Training

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Open Access BPO launched its #CustomerServiceWeek 2025 celebration with an event honoring its #CustomerSupport teams.

This year's theme, Mission: Possible, celebrates how #TeamOABPO turns every #CustomerExperience challenge into success through skill, dedication, and teamwork.

A special highlight was a client video thanking employees for their commitment and excellence. Throughout the week, team members across all sites will enjoy themed games and activities leading up to a grand finale recognizing top performers.

#CSWeek remains one of Open Access BPO's most anticipated traditions, celebrating teamwork, recognition, and fun at work.

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For global businesses, #outsourcing has evolved beyond a cost-saving measure into a strategic pillar for building true business resilience.

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