Open Access BPO Affirms Pledge to Ensure Employee Safety with Vaccination Campaign

Luis Anthony Oliveros Published on December 20, 2021

Multilingual call center Open Access BPO reaffirmed its commitment to keep its employees safe with its health and safety protocols and its recently concluded COVID-19 vaccination campaign.

The Let’s Get the Jab Done! initiative was launched in September to encourage employees from the company’s Philippine offices to register and receive the COVID-19 vaccine through the government’s Resbakuna program.

health and safety protocols company event poster

 

Fully vaccinated employees and those who have received their first dose had the chance to win in the raffle.

The prizes included P5,000, P10,000, P15,000, and a P100,000 grand prize.

“With Let’s Get the Jab Done!, we hope to further inspire others to take proactive actions to protect themselves and their families, and help curb the spread of the virus.” said Open Access BPO CEO Global Vice President Joy Sebastian.

The raffle took place during the company’s recent townhall meeting where Sebastian addressed employee inquiries and concerns and shared company updates.

Open Access BPO’s immediate pandemic response prioritizes its employees by implementing various health and safety protocols, including:

  • encouraging a work-from-home setup to lessen possibilities of viral exposure;
  • regular office sanitation for those who have chosen to work on-site;
  • enforcing health protocols within the office premises;
  • launching an information drive to educated employees about COVID-19; and
  • a series of online workshops for taking care of their mental health during the pandemic.

 

Read More

Join us on facebook
Open Access BPO 2 days ago
#Fintech #CX must scale without losing the human touch.

As Q1 2026 draws to a close, fintech brands are facing a key challenge: 𝗗𝗲𝗹𝗶𝘃𝗲𝗿 𝗵𝗶𝗴𝗵𝗹𝘆 𝗽𝗲𝗿𝘀𝗼𝗻𝗮𝗹𝗶𝘇𝗲𝗱 𝘀𝘂𝗽𝗽𝗼𝗿𝘁 𝘄𝗵𝗶𝗹𝗲 𝘀𝗰𝗮𝗹𝗶𝗻𝗴 𝗳𝗮𝘀𝘁 𝗮𝗰𝗿𝗼𝘀𝘀 𝗺𝗮𝗿𝗸𝗲𝘁𝘀.

The brands that succeed are combining AI tools with multilingual CX teams and flexible support operations.
The result is faster responses, stronger trust, and #CustomerExperiences that still feel personal even at scale.

See how fintech brands can build scalable personalized CX in 2026: https://buff.ly/g7ioIHh

──────────────────────────────
Our multilingual teams and flexible #outsourcing solutions help fintech companies deliver personalized #CustomerSupport while managing rapid growth.

Connect with us to explore how outsourced CX can support your fintech expansion: https://buff.ly/aMNxt9U

#WeAreOABPO
#CustomerSupport #CSat
#OutsourcingCustomerService #CX
#CallCenterOutsourcing
Open Access BPO 2 days ago
Open Access BPO has always recognized all the women who drive our success. For years, we've advocated for policies and initiatives that ensure #GenderEquality.

This year, Open Access BPO joins #GiveToGain in celebrating and supporting women's leadership and impact. We celebrate and thank all the women at Open Access BPO and across communities for everything you do to lead, inspire, and make a difference.

#WeAreOABPO #IWD2026
#OABPOonIWD2026 #SheSays
#SheSays #WeCanBeEquALL
Open Access BPO 5 days ago
#OABPOmilestone:
𝗖𝗲𝗹𝗲𝗯𝗿𝗮𝘁𝗶𝗻𝗴 𝟮 𝗱𝗲𝗰𝗮𝗱𝗲𝘀 𝗼𝗳 𝗴𝗿𝗼𝘄𝘁𝗵 𝗮𝗻𝗱 𝗽𝗲𝗼𝗽𝗹𝗲-𝗱𝗿𝗶𝘃𝗲𝗻 𝘀𝘂𝗰𝗰𝗲𝘀𝘀
Read the full story here: https://buff.ly/dBxlcfx

Multinational #CallCenter Open Access BPO marked its 20th anniversary with a kickoff celebration series across its Makati, Davao, and Taipei offices. The festivities honored the company's employees and set an inspiring tone for 2026.

This milestone shows what's possible when a company puts people first and builds a culture where teams can thrive together.

──────────────────────────────
Our people-first culture powers performance and innovation, producing measurable results that matter.

Partner with Open Access BPO to scale your operations with a team that delivers excellence.

Contact us today to explore outsourcing solutions: https://buff.ly/PWlXVf8

#WeAreOABPO #TeamOABPO
#OABPOKickoff2026 #RedCarpetDreams
#Everglow #20YearsAndGrowing #CompanyCulture
#CXLeadership #BuildingTogether
Open Access BPO 12 days ago
𝗔𝗜 𝗶𝘀𝗻'𝘁 𝗮 𝘀𝘁𝗮𝗳𝗳 𝗿𝗲𝗽𝗹𝗮𝗰𝗲𝗺𝗲𝗻, 𝗶𝘁'𝘀 𝗮 𝗽𝗲𝗿𝗳𝗼𝗿𝗺𝗮𝗻𝗰𝗲 𝗺𝘂𝗹𝘁𝗶𝗽𝗹𝗶𝗲𝗿.

The conversation around AI often focuses on full automation, but the real advantage lies in 𝐈𝐧𝐭𝐞𝐥𝐥𝐢𝐠𝐞𝐧𝐭 𝐀𝐮𝐠𝐦𝐞𝐧𝐭𝐚𝐭𝐢𝐨𝐧.
By pairing AI-driven speed with human empathy, brands can handle complex problem-solving and emotional de-escalation at a scale never before possible.

Discover the framework for blending human talent with AI to deliver premium #CustomerExperience without losing the personal touch.

Get the insights here: https://buff.ly/UFrYxcZ

──────────────────────────────
Elevate your brand with a partner that masters the balance of tech and touch.
Let's grow together: https://buff.ly/jtkk2WZ

#WeAreOABPO
#CX #CustomerSupport #OutsourcingCX
#Outsourcing #CustomerService
#CustomerSatisfaction #CSat #AI
Open Access BPO 15 days ago
Is shrinkage quietly draining your #CallCenter's productivity?

Whether due to absenteeism or internal meetings, your #CustomerExperience suffers when your agents are on the clock but unavailable to assist customers.

But you can minimize these gaps without burning out your team.
Read our full guide to boosting #productivity: https://buff.ly/WJXFVl4

──────────────────────────────
At Open Access BPO, we use tried-and-tested processes to target shrinkage and elevate #CX.

Let's talk about how we can help your brand thrive: https://buff.ly/8jBboiX

#WeAreOABPO
#CallCenterManagement
#WorkforceManagement #BPO #Productivity