Makati City, Philippines, March 1, 2022 - Open Access BPO, a leading provider of multilingual call center solutions, received Health Insurance and Accountability Act (HIPAA) compliance, ensuring safe data management for its partners in the healthcare industry.
HIPAA is a US-mandated set of rules and regulations that stipulates how healthcare institutions and other organizations must handle patients’ personally identifiable information.
An extensive third-party audit recently validated Open Access BPO’s data security procedures’ adherence to HIPAA’s critical guidelines. These include the restricted use, disclosure, and protection of healthcare data and the immediate notification and response to data breaches.
“As a trusted outsourcing firm, providing secured business solutions has always been at the core of our daily operations,” said Open Access BPO President Henry Chang. “Our HIPAA compliance is a testimony to our commitment to strengthening our data security. Our partners and their customers can focus on healthcare, with the knowledge that their sensitive information is protected.”
Open Access BPO operates several programs for partners in healthcare and other industries. The multilingual call center also complies with the General Data Protection Regulation (GDPR), the Payment Card Industry Data Security Standard (PCI DSS), and the System and Organization Controls (SOC2) Type II.
About OPEN ACCESS BPO
Open Access BPO is a multilingual outsourcing firm headquartered in Las Vegas, Nevada. Since its inception in 2006, it evolved from being a telemarketing company to a full-suite provider of scalable multichannel business solutions.
The company extends to growing enterprises and established global brands from its operations facilities in Makati and Davao in the Philippines; Taipei, Taiwan; Xiamen, China; and Las Vegas, USA. Its multicultural workforce provides a wide range of outsourcing solutions, including multilingual customer support and content moderation in over 30 Languages.