How much should you spend on digital marketing?

OABPO Blog Team Published on October 25, 2013

piggybank-with-multimedia-icons
Digital marketing can effectively engage prospective customers via online channels. But how much do you allocate for online marketing campaigns?

While there is no magic number (as it differs for every company), there is a guideline that companies can follow to determine the right amount to allot for online marketing.

Determining your budget

According to a survey by research firm Gartner, on average, companies spend 2.5% of their total revenues on online marketing, and that rate had a 9% increase this year.

Indeed, more brands are shifting their spending from traditional to digital. Consider the companies reported in a research conducted by Forbes. According to the article, Converse now uses a whopping 90% of its spending on digital selling efforts, Lexus uses 50%, and Virgin America uses 70%.

Of course, these figures merely provide a general picture of the current spending trends in digital marketing. To calculate how much your company needs, consider the factors below.

First, see what type of business you’re in. Consumer retail and local service providers typically have a higher annual budget for marketing compared to business-to-business (B2B) companies, who still rely on sources other than the Internet for lead generation.

Second, define your goal and then choose which strategy is best suited to accomplish them. For instance, to generate leads, you need pay-per-click advertising, and to establish your authority and presence in the market, you need inbound marketing services such as search engine optimization.

Find out the costs involved in a specific strategy. Funding for Google paid ads can easily be adjusted depending on your needs, but other areas of marketing on the Internet, such as search engine optimization and social media marketing, need bigger investments in time and money.

Next, you should assess whether the percentage you’re allocating for marketing is the ideal value for your company. To do this, measure the return of investment (ROI) for every marketing initiative implemented. Based on the ROIs that you receive, you’ll know whether to reduce or even double your funds.

Other factors should also be taken into account. Businesses that cater to customers in remote locations may need to invest more in logistics. You should also see how your competition is doing and whether you are ahead or behind the curve.

In summary, how much a business spends on marketing depends on a variety of factors. Taking these into account and testing what works best for you will enable your business to get the most results out of your resources.

Join us on facebook
Open Access BPO 5 days ago
#TeamOABPO Davao marked #CustomerServiceWeek with a full week of engaging and fun activities. The celebrations brought everyone together through friendly competitions, shared meals, and moments that recognized the people who deliver excellent support to our clients every day.

It was a meaningful way to show appreciation for the teams who help us build lasting partnerships and deliver dependable customer experiences.

#OABPOCSWeek2025
#CSWeek2025 #MissionPossible
#CSWeek #WeAreOABPO
Open Access BPO 6 days ago
𝗢𝗽𝗲𝗻 𝗔𝗰𝗰𝗲𝘀𝘀 𝗕𝗣𝗢 𝗼𝗻 𝗖𝗦 𝗪𝗲𝗲𝗸 𝟮𝟬𝟮𝟱:
𝗖𝗲𝗹𝗲𝗯𝗿𝗮𝘁𝗶𝗻𝗴 #TeamOABPO, 𝗢𝘂𝗿 𝗘𝘃𝗲𝗿𝘆𝗱𝗮𝘆 𝗛𝗲𝗿𝗼𝗲𝘀

We recently wrapped up another awesome #CSWeek filled with fun activities, laughter, and appreciation for our amazing #CustomerService teams!

From games and challenges to team bonding and well-deserved treats, the week was all about celebrating the people who make Open Access BPO shine every single day.

At the heart of everything we do is our people. Our success comes from their dedication, passion, and commitment to providing world-class service. That's why we're proud to be an employee-first company, where hard work is recognized, and everyone's contribution truly matters.

We had a blast celebrating our #CustomerServiceWeek champions, and we're already looking forward to making CS Week 2026 even bigger and better!

#OABPOCSWeek2025
#CSWeek2025 #MissionPossible
#WeAreOABPO
Open Access BPO 14 days ago
𝗢𝗽𝗲𝗻 𝗔𝗰𝗰𝗲𝘀𝘀 𝗕𝗣𝗢 𝗞𝗶𝗰𝗸𝘀 𝗢𝗳𝗳 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗪𝗲𝗲𝗸 𝟮𝟬𝟮𝟱

Open Access BPO launched its #CustomerServiceWeek 2025 celebration with an event honoring its #CustomerSupport teams.

This year's theme, Mission: Possible, celebrates how #TeamOABPO turns every #CustomerExperience challenge into success through skill, dedication, and teamwork.

A special highlight was a client video thanking employees for their commitment and excellence. Throughout the week, team members across all sites will enjoy themed games and activities leading up to a grand finale recognizing top performers.

#CSWeek remains one of Open Access BPO's most anticipated traditions, celebrating teamwork, recognition, and fun at work.

#CSWeek2025
#OABPOCSWeek2025
#WeAreOABPO #MissionPossible
Open Access BPO 18 days ago
We're stepping into the future.

The next chapter of Open Access BPO is almost here.

Be part of it.